Recent Posts by Lynda Boyce

Do Online Sellers care about the feedback left by buyers?

Take customer's feedback seriously.

Feedback key to success, be it a multinational chain startup or an individual, only through feedback we can improve ourselves. Improvement come through feedback, if the seller doesn’t know what he’s doing wrong how would he work towards changing it? Feedback being a very important aspect in personal...

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Faceted Search: The Most Important Feature For Online Store

Faceted Search: The heart of your online store

What is faceted search?

Imagine having to go through the entire inventory to find something that you want, it is logically not possible. The person searching for a particular item might just leave the website within a few minutes, this is the reason faceted search...

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How to reduce the shopping cart abandonment

Shopping cart abandonment: Stop the customers from leaving shopping carts

Imagine a customer named Scarlett visiting a supermarket fills her shopping cart with all the products she requires, goes from shelf to shelf scanning through all the products, and just when the bill comes out, with all the taxes, packaging costs, Scarlett...

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How does eBay and Amazon handle conflict resolution

How does eBay and Amazon handle conflict resolution between customer and vendor?

The biggest challenges in today’s marketplaces come across are conflicts between customers and vendors. Where marketplaces are responsible both for buyers and sellers, it's a resolution and not just “customer is always right approach” can be followed. For running a...

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